Policy // Shipping & delivery

Shipping & delivery

Free US shipping on every kit. Ships within 24 hours, arrives in 5–8 business days.

01

Free shipping, always

Every JOLT order ships free. There is no minimum order and nothing is added at checkout.

02

Dispatch within 24 hours

JOLT is in stock. Orders leave our shelf within 24 hours of being placed, and a tracking link is emailed to you as soon as your kit is on its way.

03

Delivery time

Standard delivery takes 5–8 business days after dispatch. Carrier delays around holidays or bad weather can occasionally add a day or two.

04

Where we ship

We currently ship to addresses in the United States only. If you're outside the US, contact us and we'll let you know when we open your country.

05

Lost or damaged in transit

If tracking stalls for more than 5 business days or your kit arrives damaged, contact us with your order number and we'll send a replacement or a full refund.

06

Wrong address

Spotted a typo in your address? Contact us right away — if the kit hasn't left yet we'll correct it before it ships.

Questions about your delivery? Contact us · Back to JOLT